Order Management Estimated reading: 1 minute 823 views How do I manage customer orders? Every order placed through the customer application appears instantly in your Order Queue. Selecting an order opens its complete details, including: Customer information Table number Ordered items Quantities Special requests Current status Payment status As the kitchen prepares the order, staff members can update its progress through the following stages: New Preparing Ready Delivered Customers automatically receive status updates through the app, reducing the need for staff interaction while improving the dining experience. If necessary, managers can also modify, cancel, or close orders directly from the panel.
